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	<title>THE SOCIAL CMOProactive Customer Servic&#8230; &#8211; THE SOCIAL CMO</title>
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		<title>Proactive Customer Servic&#8230;</title>
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		<pubDate>Tue, 30 Nov 2010 21:11:10 +0000</pubDate>
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		<description><![CDATA[ <strong><em>commentary</em></strong>: Proactive Customer Service in a Social Media World: #MMchat Transcript with John Bernier, @BestBuy http://bit.ly/JohnBernier read more...]]></description>
			<content:encoded><![CDATA[ <strong><em>commentary</em></strong>: </span><p>Proactive Customer Service in a Social Media World: <a href="http://www.thesocialcmo.com/tag/MMchat/">#MMchat</a> Transcript with John Bernier, <a href="http://www.twitter.com/BestBuy" target="_blank">@BestBuy</a> <a href="http://bit.ly/JohnBernier" target="_blank">http://bit.ly/JohnBernier</a></p>
 <a href="http://www.thesocialcmo.com/2010/11/proactive-customer-servic/">read more...</a>]]></content:encoded>
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