I dreamed the other night that I was a physicist working on a time travelling machine. While I am fascinated by the concepts of quantum mechanics, time travel and Einstein’s Theory of Relativity, I have to admit that my understanding of the real possibilities in this area stretch no further than popular sci-fi movies and [...]
Tags:solving business problems·teleportation·zigging vs zagging
When you have a big idea, the question is, how to spread it? You can go through a traditional publisher and have it printed in the tried and true way, like Clay Shirky. I had a chance to read Clay’s new book a few months ago. No surprise: it’s pure gold, unalloyed insight about the [...]
Twenty seconds. That’s about the amount of time you have to grab a visitor’s attention on your website. To keep them there, you better have something great to say and it better be quick! There are four messages you need to deliver in those precious moments that will determine whether somebody is a sales lead [...]
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Here’s the problem: we believe that once we’ve delivered a message — written it, recorded it, spoken it aloud, hit “SEND” or (truth be told) even outlined it in bullet-form — that we have Communicated. Put another way (and maybe a bit more to the point), when we think about communicating, we inevitably think about [...]
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SaaS CRM ( Software as a Service) has been around for a while. Salesforce.com, one of the largest service providers in SaaS CRM space has been around for more than ten years and has been listed on NYSE for almost six years now. I can still recall the day Salesforce.com was listed on NYSE, having [...]
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Liberté, égalité, fraternité, French for “Liberty, equality, fraternity“ – is the French national motto that has inspired this post: Is social media the social equalizer? Events such as the French revolution, leaders like Martin Luther King and Barack Obama, make us all wish these three words were true. Social media seems to congregate intellectual freedom, [...]
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From Business Wire: Lithium Technologies, the leading provider of Social CRM solutions to power the customer network, announces the winners of the 2010 Social CRM Excellence Awards. With the dramatic growth in Social CRM adoption over the last 12 months, Lithium wanted to highlight the lengths companies were going to and the results that companies [...]
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A business colleague asked me this question and I figured if it was on his mind, it might be on yours too. While it remains to be seen if I have actual influence anywhere, I have undoubtedly created substantial, tangible business benefits through Twitter and the social web. So here’s my strategy. It’s very simple [...]
