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	<title>THE SOCIAL CMO#cem &#8211; THE SOCIAL CMO</title>
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		<title>Retail, Social Media and &#8230;</title>
		<link>http://www.thesocialcmo.com/2012/06/retail-social-media-and-2/</link>
		<comments>http://www.thesocialcmo.com/2012/06/retail-social-media-and-2/#respond</comments>
		<pubDate>Sat, 09 Jun 2012 05:35:29 +0000</pubDate>
		<dc:creator>TheSocialCMO</dc:creator>
				<category><![CDATA[TheSocialCMO Tweets]]></category>
		<category><![CDATA[#cem]]></category>
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		<description><![CDATA[ <strong><em>commentary</em></strong>: Retail, Social Media and the Customer Experience ~ Zoe Geddes-Soltess http://t.co/J85iRrH1 #retail #social #CEM read more...]]></description>
			<content:encoded><![CDATA[ <strong><em>commentary</em></strong>: </span><p>Retail, Social Media and the Customer Experience ~ Zoe Geddes-Soltess <a href="http://t.co/J85iRrH1" target="_blank">http://t.co/J85iRrH1</a> <a href="http://www.thesocialcmo.com/tag/%post_tag%/">#retail</a> <a href="http://www.thesocialcmo.com/tag/%post_tag%/">#social</a> <a href="http://www.thesocialcmo.com/tag/%post_tag%/">#CEM</a></p>
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		<title>&#8216;You get what you pay for&#8230;</title>
		<link>http://www.thesocialcmo.com/2012/06/you-get-what-you-pay-for/</link>
		<comments>http://www.thesocialcmo.com/2012/06/you-get-what-you-pay-for/#respond</comments>
		<pubDate>Fri, 08 Jun 2012 18:21:29 +0000</pubDate>
		<dc:creator>TheSocialCMO</dc:creator>
				<category><![CDATA[TheSocialCMO Tweets]]></category>
		<category><![CDATA[#cem]]></category>
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		<guid isPermaLink="false">http://www.thesocialcmo.com/2012/06/you-get-what-you-pay-for/</guid>
		<description><![CDATA[ <strong><em>commentary</em></strong>: &#8216;You get what you pay for&#8217;, or so the saying goes. The Cash &#38; Culture Paradox ~ Barry Dalton @bsdalton http://t.co/Y42XxGKS #custserv #cem read more...]]></description>
			<content:encoded><![CDATA[ <strong><em>commentary</em></strong>: </span><p>&#8216;You get what you pay for&#8217;, or so the saying goes. The Cash &amp; Culture Paradox ~ Barry Dalton <a href="http://www.twitter.com/bsdalton" target="_blank">@bsdalton</a> <a href="http://t.co/Y42XxGKS" target="_blank">http://t.co/Y42XxGKS</a> <a href="http://www.thesocialcmo.com/tag/%post_tag%/">#custserv</a> <a href="http://www.thesocialcmo.com/tag/%post_tag%/">#cem</a></p>
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		<title>The Radical Transformatio&#8230;</title>
		<link>http://www.thesocialcmo.com/2012/06/the-radical-transformatio/</link>
		<comments>http://www.thesocialcmo.com/2012/06/the-radical-transformatio/#respond</comments>
		<pubDate>Fri, 08 Jun 2012 18:19:09 +0000</pubDate>
		<dc:creator>TheSocialCMO</dc:creator>
				<category><![CDATA[TheSocialCMO Tweets]]></category>
		<category><![CDATA[#cem]]></category>
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		<guid isPermaLink="false">http://www.thesocialcmo.com/2012/06/the-radical-transformatio/</guid>
		<description><![CDATA[ <strong><em>commentary</em></strong>: The Radical Transformation Of Customer Service http://t.co/apVeBXMA via @FastCompany @izastella #custserv #CEM read more...]]></description>
			<content:encoded><![CDATA[ <strong><em>commentary</em></strong>: </span><p>The Radical Transformation Of Customer Service <a href="http://t.co/apVeBXMA" target="_blank">http://t.co/apVeBXMA</a> via <a href="http://www.twitter.com/FastCompany" target="_blank">@FastCompany</a> <a href="http://www.twitter.com/izastella" target="_blank">@izastella</a> <a href="http://www.thesocialcmo.com/tag/%post_tag%/">#custserv</a> <a href="http://www.thesocialcmo.com/tag/%post_tag%/">#CEM</a></p>
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		<title>Retail, Social Media and &#8230;</title>
		<link>http://www.thesocialcmo.com/2012/06/retail-social-media-and/</link>
		<comments>http://www.thesocialcmo.com/2012/06/retail-social-media-and/#respond</comments>
		<pubDate>Fri, 08 Jun 2012 17:52:57 +0000</pubDate>
		<dc:creator>TheSocialCMO</dc:creator>
				<category><![CDATA[TheSocialCMO Tweets]]></category>
		<category><![CDATA[#cem]]></category>
		<category><![CDATA[#retail]]></category>
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		<guid isPermaLink="false">http://www.thesocialcmo.com/2012/06/retail-social-media-and/</guid>
		<description><![CDATA[ <strong><em>commentary</em></strong>: Retail, Social Media and the Customer Experience ~ Zoe Geddes-Soltess http://t.co/J85iRrH1 #retail #social #CEM read more...]]></description>
			<content:encoded><![CDATA[ <strong><em>commentary</em></strong>: </span><p>Retail, Social Media and the Customer Experience ~ Zoe Geddes-Soltess <a href="http://t.co/J85iRrH1" target="_blank">http://t.co/J85iRrH1</a> <a href="http://www.thesocialcmo.com/tag/%post_tag%/">#retail</a> <a href="http://www.thesocialcmo.com/tag/%post_tag%/">#social</a> <a href="http://www.thesocialcmo.com/tag/%post_tag%/">#CEM</a></p>
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		<title>The Cash &#038;amp; Cultur&#8230;</title>
		<link>http://www.thesocialcmo.com/2012/06/the-cash-amp-cultur/</link>
		<comments>http://www.thesocialcmo.com/2012/06/the-cash-amp-cultur/#respond</comments>
		<pubDate>Fri, 08 Jun 2012 03:39:57 +0000</pubDate>
		<dc:creator>TheSocialCMO</dc:creator>
				<category><![CDATA[TheSocialCMO Tweets]]></category>
		<category><![CDATA[#cem]]></category>
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		<description><![CDATA[ <strong><em>commentary</em></strong>: The Cash &#38; Culture Paradox: &#8216;You get what you pay for&#8217;, or so the saying goes. ~ Barry Dalton @bsdalton http://t.co/Y42XxGKS #custserv #cem read more...]]></description>
			<content:encoded><![CDATA[ <strong><em>commentary</em></strong>: </span><p>The Cash &amp; Culture Paradox: &#8216;You get what you pay for&#8217;, or so the saying goes. ~ Barry Dalton <a href="http://www.twitter.com/bsdalton" target="_blank">@bsdalton</a> <a href="http://t.co/Y42XxGKS" target="_blank">http://t.co/Y42XxGKS</a> <a href="http://www.thesocialcmo.com/tag/%post_tag%/">#custserv</a> <a href="http://www.thesocialcmo.com/tag/%post_tag%/">#cem</a></p>
 <a href="http://www.thesocialcmo.com/2012/06/the-cash-amp-cultur/">read more...</a>]]></content:encoded>
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		<title>Behind the News: Salesfor&#8230;</title>
		<link>http://www.thesocialcmo.com/2011/04/behind-the-news-salesfor/</link>
		<comments>http://www.thesocialcmo.com/2011/04/behind-the-news-salesfor/#respond</comments>
		<pubDate>Fri, 15 Apr 2011 18:16:51 +0000</pubDate>
		<dc:creator>TheSocialCMO</dc:creator>
				<category><![CDATA[TheSocialCMO Tweets]]></category>
		<category><![CDATA[#cem]]></category>
		<category><![CDATA[#crm]]></category>
		<category><![CDATA[#listening]]></category>
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		<guid isPermaLink="false">http://www.thesocialcmo.com/2011/04/behind-the-news-salesfor/</guid>
		<description><![CDATA[ <strong><em>commentary</em></strong>: Behind the News: Salesforce.com and Radian6: Customer Implications ~ @SameerPatel http://bit.ly/f25fUA #crm #scrm #listening #cem read more...]]></description>
			<content:encoded><![CDATA[ <strong><em>commentary</em></strong>: </span><p>Behind the News: Salesforce.com and Radian6: Customer Implications ~ <a href="http://www.twitter.com/SameerPatel" target="_blank">@SameerPatel</a> <a href="http://bit.ly/f25fUA" target="_blank">http://bit.ly/f25fUA</a>  <a href="http://www.thesocialcmo.com/tag/crm/">#crm</a> <a href="http://www.thesocialcmo.com/tag/scrm/">#scrm</a> <a href="http://www.thesocialcmo.com/tag/listening/">#listening</a> <a href="http://www.thesocialcmo.com/tag/cem/">#cem</a></p>
 <a href="http://www.thesocialcmo.com/2011/04/behind-the-news-salesfor/">read more...</a>]]></content:encoded>
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		<title>Great Read! Salesforce.co&#8230;</title>
		<link>http://www.thesocialcmo.com/2011/04/great-read-salesforce-co/</link>
		<comments>http://www.thesocialcmo.com/2011/04/great-read-salesforce-co/#respond</comments>
		<pubDate>Thu, 14 Apr 2011 22:09:22 +0000</pubDate>
		<dc:creator>TheSocialCMO</dc:creator>
				<category><![CDATA[TheSocialCMO Tweets]]></category>
		<category><![CDATA[#cem]]></category>
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		<guid isPermaLink="false">http://www.thesocialcmo.com/2011/04/great-read-salesforce-co/</guid>
		<description><![CDATA[ <strong><em>commentary</em></strong>: Great Read! Salesforce.com and Radian6: Customer Implications ~ @SameerPatel http://ow.ly/4AcGY #crm #scrm #listening #cem read more...]]></description>
			<content:encoded><![CDATA[ <strong><em>commentary</em></strong>: </span><p>Great Read! Salesforce.com and Radian6: Customer Implications ~ <a href="http://www.twitter.com/SameerPatel" target="_blank">@SameerPatel</a> <a href="http://ow.ly/4AcGY" target="_blank">http://ow.ly/4AcGY</a> <a href="http://www.thesocialcmo.com/tag/crm/">#crm</a> <a href="http://www.thesocialcmo.com/tag/scrm/">#scrm</a> <a href="http://www.thesocialcmo.com/tag/listening/">#listening</a> <a href="http://www.thesocialcmo.com/tag/cem/">#cem</a></p>
 <a href="http://www.thesocialcmo.com/2011/04/great-read-salesforce-co/">read more...</a>]]></content:encoded>
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