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	<title>THE SOCIAL CMO#CustomerCentricity &#8211; THE SOCIAL CMO</title>
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		<title>Vote. Give. Grow. Starbuc&#8230;</title>
		<link>http://www.thesocialcmo.com/2012/04/vote-give-grow-starbuc-2/</link>
		<comments>http://www.thesocialcmo.com/2012/04/vote-give-grow-starbuc-2/#respond</comments>
		<pubDate>Tue, 24 Apr 2012 04:58:19 +0000</pubDate>
		<dc:creator>TheSocialCMO</dc:creator>
				<category><![CDATA[TheSocialCMO Tweets]]></category>
		<category><![CDATA[#community]]></category>
		<category><![CDATA[#customer]]></category>
		<category><![CDATA[#CustomerCentricity]]></category>
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		<description><![CDATA[ <strong><em>commentary</em></strong>: Vote. Give. Grow. Starbucks Delivering Customer Centricity: http://t.co/BznWuIzW #CustomerCentricity #Customer #Directed #Community #Giving read more...]]></description>
			<content:encoded><![CDATA[ <strong><em>commentary</em></strong>: </span><p>Vote. Give. Grow. Starbucks Delivering Customer Centricity: <a href="http://t.co/BznWuIzW" target="_blank">http://t.co/BznWuIzW</a> <a href="http://www.thesocialcmo.com/tag/%post_tag%/">#CustomerCentricity</a> <a href="http://www.thesocialcmo.com/tag/%post_tag%/">#Customer</a> <a href="http://www.thesocialcmo.com/tag/%post_tag%/">#Directed</a> <a href="http://www.thesocialcmo.com/tag/%post_tag%/">#Community</a> <a href="http://www.thesocialcmo.com/tag/%post_tag%/">#Giving</a></p>
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		<title>Vote. Give. Grow. Starbuc&#8230;</title>
		<link>http://www.thesocialcmo.com/2012/04/vote-give-grow-starbuc/</link>
		<comments>http://www.thesocialcmo.com/2012/04/vote-give-grow-starbuc/#respond</comments>
		<pubDate>Sun, 22 Apr 2012 11:54:36 +0000</pubDate>
		<dc:creator>TheSocialCMO</dc:creator>
				<category><![CDATA[TheSocialCMO Tweets]]></category>
		<category><![CDATA[#community]]></category>
		<category><![CDATA[#customer]]></category>
		<category><![CDATA[#CustomerCentricity]]></category>
		<category><![CDATA[#Directed]]></category>
		<category><![CDATA[#giving]]></category>

		<guid isPermaLink="false">http://www.thesocialcmo.com/2012/04/vote-give-grow-starbuc/</guid>
		<description><![CDATA[ <strong><em>commentary</em></strong>: Vote. Give. Grow. Starbucks Delivering Customer Centricity: http://t.co/BznWuIzW #CustomerCentricity #Customer #Directed #Community #Giving read more...]]></description>
			<content:encoded><![CDATA[ <strong><em>commentary</em></strong>: </span><p>Vote. Give. Grow. Starbucks Delivering Customer Centricity: <a href="http://t.co/BznWuIzW" target="_blank">http://t.co/BznWuIzW</a> <a href="http://www.thesocialcmo.com/tag/%post_tag%/">#CustomerCentricity</a> <a href="http://www.thesocialcmo.com/tag/%post_tag%/">#Customer</a> <a href="http://www.thesocialcmo.com/tag/%post_tag%/">#Directed</a> <a href="http://www.thesocialcmo.com/tag/%post_tag%/">#Community</a> <a href="http://www.thesocialcmo.com/tag/%post_tag%/">#Giving</a></p>
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		<item>
		<title>What Are Your Customer Ex&#8230;</title>
		<link>http://www.thesocialcmo.com/2012/04/what-are-your-customer-ex/</link>
		<comments>http://www.thesocialcmo.com/2012/04/what-are-your-customer-ex/#respond</comments>
		<pubDate>Sat, 21 Apr 2012 19:39:24 +0000</pubDate>
		<dc:creator>TheSocialCMO</dc:creator>
				<category><![CDATA[TheSocialCMO Tweets]]></category>
		<category><![CDATA[#custexp]]></category>
		<category><![CDATA[#CustomerCentricity]]></category>
		<category><![CDATA[#design]]></category>
		<category><![CDATA[#Interaction]]></category>

		<guid isPermaLink="false">http://www.thesocialcmo.com/2012/04/what-are-your-customer-ex/</guid>
		<description><![CDATA[ <strong><em>commentary</em></strong>: What Are Your Customer Experience Bookends?~ Jeanne Bliss http://t.co/3ZixYp9n #Interaction #Design #CustExp #CustomerCentricity read more...]]></description>
			<content:encoded><![CDATA[ <strong><em>commentary</em></strong>: </span><p>What Are Your Customer Experience Bookends?~ Jeanne Bliss <a href="http://t.co/3ZixYp9n" target="_blank">http://t.co/3ZixYp9n</a> <a href="http://www.thesocialcmo.com/tag/%post_tag%/">#Interaction</a> <a href="http://www.thesocialcmo.com/tag/%post_tag%/">#Design</a> <a href="http://www.thesocialcmo.com/tag/%post_tag%/">#CustExp</a> <a href="http://www.thesocialcmo.com/tag/%post_tag%/">#CustomerCentricity</a></p>
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		<title>Vote.Give.Grow. Starbucks&#8230;</title>
		<link>http://www.thesocialcmo.com/2012/04/vote-give-grow-starbucks/</link>
		<comments>http://www.thesocialcmo.com/2012/04/vote-give-grow-starbucks/#respond</comments>
		<pubDate>Sat, 21 Apr 2012 19:15:01 +0000</pubDate>
		<dc:creator>TheSocialCMO</dc:creator>
				<category><![CDATA[TheSocialCMO Tweets]]></category>
		<category><![CDATA[#CustomerCentricity]]></category>

		<guid isPermaLink="false">http://www.thesocialcmo.com/2012/04/vote-give-grow-starbucks/</guid>
		<description><![CDATA[ <strong><em>commentary</em></strong>: Vote.Give.Grow. Starbucks &#8211; Delivering Customer Centricity: http://t.co/BznWuIzW #CustomerCentricity read more...]]></description>
			<content:encoded><![CDATA[ <strong><em>commentary</em></strong>: </span><p>Vote.Give.Grow. Starbucks &#8211; Delivering Customer Centricity: <a href="http://t.co/BznWuIzW" target="_blank">http://t.co/BznWuIzW</a> <a href="http://www.thesocialcmo.com/tag/%post_tag%/">#CustomerCentricity</a></p>
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		<slash:comments>0</slash:comments>
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		<item>
		<title>Customer Centricity on St&#8230;</title>
		<link>http://www.thesocialcmo.com/2012/04/customer-centricity-on-st-3/</link>
		<comments>http://www.thesocialcmo.com/2012/04/customer-centricity-on-st-3/#respond</comments>
		<pubDate>Thu, 19 Apr 2012 11:28:11 +0000</pubDate>
		<dc:creator>TheSocialCMO</dc:creator>
				<category><![CDATA[TheSocialCMO Tweets]]></category>
		<category><![CDATA[#custexp]]></category>
		<category><![CDATA[#CustomerCentricity]]></category>
		<category><![CDATA[#MatrixCommerce]]></category>

		<guid isPermaLink="false">http://www.thesocialcmo.com/2012/04/customer-centricity-on-st-3/</guid>
		<description><![CDATA[ <strong><em>commentary</em></strong>: Customer Centricity on Steroids with Agile Commerce &#8211; @robkruk http://t.co/q0vu1ycU #CustExp #CustomerCentricity #MatrixCommerce read more...]]></description>
			<content:encoded><![CDATA[ <strong><em>commentary</em></strong>: </span><p>Customer Centricity on Steroids with Agile Commerce &#8211; <a href="http://www.twitter.com/robkruk" target="_blank">@robkruk</a> <a href="http://t.co/q0vu1ycU" target="_blank">http://t.co/q0vu1ycU</a> <a href="http://www.thesocialcmo.com/tag/%post_tag%/">#CustExp</a> <a href="http://www.thesocialcmo.com/tag/%post_tag%/">#CustomerCentricity</a> <a href="http://www.thesocialcmo.com/tag/%post_tag%/">#MatrixCommerce</a></p>
 <a href="http://www.thesocialcmo.com/2012/04/customer-centricity-on-st-3/">read more...</a>]]></content:encoded>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Starbucks is customer-cen&#8230;</title>
		<link>http://www.thesocialcmo.com/2012/04/starbucks-is-customer-cen-4/</link>
		<comments>http://www.thesocialcmo.com/2012/04/starbucks-is-customer-cen-4/#respond</comments>
		<pubDate>Wed, 18 Apr 2012 17:11:10 +0000</pubDate>
		<dc:creator>TheSocialCMO</dc:creator>
				<category><![CDATA[TheSocialCMO Tweets]]></category>
		<category><![CDATA[#custexp]]></category>
		<category><![CDATA[#CustomerCentricity]]></category>

		<guid isPermaLink="false">http://www.thesocialcmo.com/2012/04/starbucks-is-customer-cen-4/</guid>
		<description><![CDATA[ <strong><em>commentary</em></strong>: Starbucks is customer-centric because it listened… to ME ~ Bob Thompson http://t.co/zhQ19gFd via @billquiseng #CustExp #CustomerCentricity read more...]]></description>
			<content:encoded><![CDATA[ <strong><em>commentary</em></strong>: </span><p>Starbucks is customer-centric because it listened… to ME ~ Bob Thompson <a href="http://t.co/zhQ19gFd" target="_blank">http://t.co/zhQ19gFd</a> via <a href="http://www.twitter.com/billquiseng" target="_blank">@billquiseng</a> <a href="http://www.thesocialcmo.com/tag/%post_tag%/">#CustExp</a> <a href="http://www.thesocialcmo.com/tag/%post_tag%/">#CustomerCentricity</a></p>
 <a href="http://www.thesocialcmo.com/2012/04/starbucks-is-customer-cen-4/">read more...</a>]]></content:encoded>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Customer Centricity on St&#8230;</title>
		<link>http://www.thesocialcmo.com/2012/04/customer-centricity-on-st-2/</link>
		<comments>http://www.thesocialcmo.com/2012/04/customer-centricity-on-st-2/#respond</comments>
		<pubDate>Wed, 18 Apr 2012 17:10:18 +0000</pubDate>
		<dc:creator>TheSocialCMO</dc:creator>
				<category><![CDATA[TheSocialCMO Tweets]]></category>
		<category><![CDATA[#custexp]]></category>
		<category><![CDATA[#CustomerCentricity]]></category>
		<category><![CDATA[#MatrixCommerce]]></category>

		<guid isPermaLink="false">http://www.thesocialcmo.com/2012/04/customer-centricity-on-st-2/</guid>
		<description><![CDATA[ <strong><em>commentary</em></strong>: Customer Centricity on Steroids with Agile Commerce &#8211; @robkruk http://t.co/q0vu1ycU #CustExp #CustomerCentricity #MatrixCommerce read more...]]></description>
			<content:encoded><![CDATA[ <strong><em>commentary</em></strong>: </span><p>Customer Centricity on Steroids with Agile Commerce &#8211; <a href="http://www.twitter.com/robkruk" target="_blank">@robkruk</a> <a href="http://t.co/q0vu1ycU" target="_blank">http://t.co/q0vu1ycU</a> <a href="http://www.thesocialcmo.com/tag/%post_tag%/">#CustExp</a> <a href="http://www.thesocialcmo.com/tag/%post_tag%/">#CustomerCentricity</a> <a href="http://www.thesocialcmo.com/tag/%post_tag%/">#MatrixCommerce</a></p>
 <a href="http://www.thesocialcmo.com/2012/04/customer-centricity-on-st-2/">read more...</a>]]></content:encoded>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Customer-Centricity in Re&#8230;</title>
		<link>http://www.thesocialcmo.com/2012/04/customer-centricity-in-re-2/</link>
		<comments>http://www.thesocialcmo.com/2012/04/customer-centricity-in-re-2/#respond</comments>
		<pubDate>Wed, 18 Apr 2012 17:09:55 +0000</pubDate>
		<dc:creator>TheSocialCMO</dc:creator>
				<category><![CDATA[TheSocialCMO Tweets]]></category>
		<category><![CDATA[#custexp]]></category>
		<category><![CDATA[#CustomerCentricity]]></category>

		<guid isPermaLink="false">http://www.thesocialcmo.com/2012/04/customer-centricity-in-re-2/</guid>
		<description><![CDATA[ <strong><em>commentary</em></strong>: Customer-Centricity in Retail Banking: https://t.co/31jnE7TD via @ReadItLater @appersonam #CustExp #CustomerCentricity read more...]]></description>
			<content:encoded><![CDATA[ <strong><em>commentary</em></strong>: </span><p>Customer-Centricity in Retail Banking: <a href="https://t.co/31jnE7TD" target="_blank">https://t.co/31jnE7TD</a> via <a href="http://www.twitter.com/ReadItLater" target="_blank">@ReadItLater</a> <a href="http://www.twitter.com/appersonam" target="_blank">@appersonam</a> <a href="http://www.thesocialcmo.com/tag/%post_tag%/">#CustExp</a> <a href="http://www.thesocialcmo.com/tag/%post_tag%/">#CustomerCentricity</a></p>
 <a href="http://www.thesocialcmo.com/2012/04/customer-centricity-in-re-2/">read more...</a>]]></content:encoded>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Apple: A Practical Human &#8230;</title>
		<link>http://www.thesocialcmo.com/2012/04/apple-a-practical-human-4/</link>
		<comments>http://www.thesocialcmo.com/2012/04/apple-a-practical-human-4/#respond</comments>
		<pubDate>Wed, 18 Apr 2012 17:09:11 +0000</pubDate>
		<dc:creator>TheSocialCMO</dc:creator>
				<category><![CDATA[TheSocialCMO Tweets]]></category>
		<category><![CDATA[#custexp]]></category>
		<category><![CDATA[#CustomerCentricity]]></category>
		<category><![CDATA[CMO]]></category>

		<guid isPermaLink="false">http://www.thesocialcmo.com/2012/04/apple-a-practical-human-4/</guid>
		<description><![CDATA[ <strong><em>commentary</em></strong>: Apple: A Practical Human Inquiry Into Service, Customer Experience &#38; #CustomerCentricity ~ http://t.co/mqv25i7W via @sirpowell #CustExp #CMO read more...]]></description>
			<content:encoded><![CDATA[ <strong><em>commentary</em></strong>: </span><p>Apple: A Practical Human Inquiry Into Service, Customer Experience &amp; <a href="http://www.thesocialcmo.com/tag/%post_tag%/">#CustomerCentricity</a> ~ <a href="http://t.co/mqv25i7W" target="_blank">http://t.co/mqv25i7W</a> via <a href="http://www.twitter.com/sirpowell" target="_blank">@sirpowell</a> <a href="http://www.thesocialcmo.com/tag/%post_tag%/">#CustExp</a> <a href="http://www.thesocialcmo.com/tag/%post_tag%/">#CMO</a></p>
 <a href="http://www.thesocialcmo.com/2012/04/apple-a-practical-human-4/">read more...</a>]]></content:encoded>
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		<slash:comments>0</slash:comments>
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		<item>
		<title>Walking the talk of custo&#8230;</title>
		<link>http://www.thesocialcmo.com/2012/04/walking-the-talk-of-custo-2/</link>
		<comments>http://www.thesocialcmo.com/2012/04/walking-the-talk-of-custo-2/#respond</comments>
		<pubDate>Wed, 18 Apr 2012 17:08:53 +0000</pubDate>
		<dc:creator>TheSocialCMO</dc:creator>
				<category><![CDATA[TheSocialCMO Tweets]]></category>
		<category><![CDATA[#CustomerCentricity]]></category>

		<guid isPermaLink="false">http://www.thesocialcmo.com/2012/04/walking-the-talk-of-custo-2/</guid>
		<description><![CDATA[ <strong><em>commentary</em></strong>: Walking the talk of customer centricity: The essential road to customer centricity ~ @Denysech http://t.co/4ysf92jF #CustomerCentricity read more...]]></description>
			<content:encoded><![CDATA[ <strong><em>commentary</em></strong>: </span><p>Walking the talk of customer centricity: The essential road to customer centricity ~ <a href="http://www.twitter.com/Denysech" target="_blank">@Denysech</a> <a href="http://t.co/4ysf92jF" target="_blank">http://t.co/4ysf92jF</a> <a href="http://www.thesocialcmo.com/tag/%post_tag%/">#CustomerCentricity</a></p>
 <a href="http://www.thesocialcmo.com/2012/04/walking-the-talk-of-custo-2/">read more...</a>]]></content:encoded>
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