{"id":1294,"date":"2010-09-12T19:45:50","date_gmt":"2010-09-12T19:45:50","guid":{"rendered":"http:\/\/www.thesocialcmo.com\/blog\/?p=1294"},"modified":"2010-09-12T19:45:50","modified_gmt":"2010-09-12T19:45:50","slug":"what-type-of-social-network-influences-behaviour","status":"publish","type":"post","link":"https:\/\/www.thesocialcmo.com\/blog\/2010\/09\/what-type-of-social-network-influences-behaviour\/","title":{"rendered":"What type of social network influences behaviour?"},"content":{"rendered":"<p>Yesterday we looked at the motivations for why people engage in different social venues; this morning I came across <a href=\"http:\/\/web.mit.edu\/newsoffice\/2010\/social-networks-health-0903.html\">an interesting new study<\/a> looking at what type of social network best <strong><strong>influences behaviour<\/strong><\/strong>.<\/p>\n<p>Because it\u2019s all very well if a network spreads information like wildfire, but if that information doesn\u2019t prompt users to <strong>do something<\/strong> &#8211; buy the product, sign up for the event, stop smoking, change the way they talk about the brand &#8211; it\u2019s all so much worthless WOM.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" alt=\"\" src=\"http:\/\/i55.tinypic.com\/156psmx.jpg\" title=\"activate\" class=\"aligncenter\" width=\"400\" height=\"304\" \/><\/p>\n<p>Didn\u2019t I hear something about this? via <a href=\"http:\/\/www.flickr.com\/photos\/lab2112\/462388595\/\">Lab2112@Flickr<\/a><\/p>\n<p>The study, from MIT assistant professor of system dynamics and economic sociology Damon Centola, looked at the spread of health-related behaviour in two different types of social networks &#8211; one based around \u2018long ties\u2019, or many distant connections, and one based on denser clusters of more closely connected people.<\/p>\n<p>Sociologists have traditionally believed that long ties are the key to the rapid and broad spread of word of mouth, an insight reinforced by <a href=\"http:\/\/www.1000heads.com\/2009\/09\/the-guardians-new-word-of-mouth-database-identifies-influential-people\/\">a Guardian study<\/a> presented at a WOMMA UK briefing last year. However, Centola found that to change behaviour, you\u2019re much better off focusing on <strong>clustered networks<\/strong>.<\/p>\n<p>It makes human common sense. It\u2019s easy for us to quickly pass on a piece of content via a loosely connected contact; but to understand something more complex, or change ingrained behaviour, we\u2019ll need exposure more than once, and from trusted and emotionally impactful sources. There is more work to be done, but as Centola says,<\/p>\n<p><center><em>\u201cFor about 35 years, wisdom in the social sciences has been that the more long ties there are in a network, the faster a thing will spread. It\u2019s startling to see that this is not always the case.\u201d<\/em><\/center><\/p>\n<p>The study is intended to help improve the design of effective health networks, but it has obvious implications for marketing. We\u2019ve always emphasised the need for multiple entry points with a word of mouth campaign, in order to foster both <a href=\"http:\/\/www.1000heads.com\/2010\/02\/rethinking-the-influencer\/\">deep and broad<\/a> engagement. This ensures rapid visibility but also concrete behaviour change, leading to <strong>sales, subscriptions and changing attitudes<\/strong>.<\/p>\n<p>This kind of insight is invaluable in tailoring engagement, according to both the brand\u2019s priority and the nature of the community. Great stuff.<\/p>\n<p>Molly Flatt<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Yesterday we looked at the motivations for why people engage in different social venues; this morning I came across an interesting new study looking at what type of social network best influences behaviour. Because it\u2019s all very well if a network spreads information like wildfire, but if that information doesn\u2019t prompt users to do something &#8230; <a class=\"read-more\" href=\"https:\/\/www.thesocialcmo.com\/blog\/2010\/09\/what-type-of-social-network-influences-behaviour\/\">Read more<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[137,371],"tags":[687,455,385,157,686,543],"class_list":["post-1294","post","type-post","status-publish","format-standard","hentry","category-all-posts","category-mollyflatt","tag-clustered-networks","tag-influence","tag-influencers","tag-social-networks","tag-types","tag-wom"],"_links":{"self":[{"href":"https:\/\/www.thesocialcmo.com\/blog\/wp-json\/wp\/v2\/posts\/1294","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.thesocialcmo.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.thesocialcmo.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.thesocialcmo.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.thesocialcmo.com\/blog\/wp-json\/wp\/v2\/comments?post=1294"}],"version-history":[{"count":1,"href":"https:\/\/www.thesocialcmo.com\/blog\/wp-json\/wp\/v2\/posts\/1294\/revisions"}],"predecessor-version":[{"id":1295,"href":"https:\/\/www.thesocialcmo.com\/blog\/wp-json\/wp\/v2\/posts\/1294\/revisions\/1295"}],"wp:attachment":[{"href":"https:\/\/www.thesocialcmo.com\/blog\/wp-json\/wp\/v2\/media?parent=1294"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.thesocialcmo.com\/blog\/wp-json\/wp\/v2\/categories?post=1294"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.thesocialcmo.com\/blog\/wp-json\/wp\/v2\/tags?post=1294"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}