{"id":6287,"date":"2017-03-29T12:39:27","date_gmt":"2017-03-29T12:39:27","guid":{"rendered":"http:\/\/www.thesocialcmo.com\/blog\/?p=6287"},"modified":"2017-03-29T12:39:27","modified_gmt":"2017-03-29T12:39:27","slug":"justbenice-isnt-always-easy","status":"publish","type":"post","link":"https:\/\/www.thesocialcmo.com\/blog\/2017\/03\/justbenice-isnt-always-easy\/","title":{"rendered":"#JUSTBENICE ISN\u2019T ALWAYS EASY"},"content":{"rendered":"
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Just be nice. When you\u2019re working to build relationships, you can never go wrong by showing some basic respect, decency and empathy. It\u2019s pretty easy to be nice when the sun is shining, you\u2019re in a good mood, and you\u2019re surrounded by people whose company you enjoy. But being nice can be hard work when you\u2019re frustrated, angry or dealing with someone with a very unfortunate personality. Navigating those moments is never easy, but with a bit of effort you can emerge with your reputation intact and maybe spark a new relationship in the process.<\/span><\/p>\n<\/div>\n<\/div>\n<\/div>\n

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It All Starts with a Bit of Perspective<\/b><\/span><\/p>\n

One of the easiest ways to flip the script on a frustrating situation is to consider the other person\u2019s point of view, where they\u2019re coming from, and why they feel the way they do. Easier said than done, to be sure, but it\u2019s a learned skill. The more you do it, the more it becomes a normal part of your process for dealing with challenging people or situations.<\/span><\/p>\n

While it can be hard to stay calm in a frustrating situation, finding common ground is usually easier than you think. The truth is that we all deal with many of the same frustrations, even if they take different forms. You don\u2019t have to like having someone\u2019s frustration taken out on you, but if you boil things down, there\u2019s a good chance you can relate to what they\u2019re going through.<\/span><\/p>\n

If you\u2019ve never seen Simon Sinek\u2019s TED Talk on the Golden Circle<\/span><\/a>, I\u2019d highly recommend it. He talks about the way great leaders motivate their followers by first explaining why <\/i>they\u2019re doing something, rather than just laying out what <\/i>they\u2019re doing. The same basic idea applies in reverse. If you can understand why a person feels the way they do, you have a much better chance of motivating them to do what you want them to do, or helping them resolve a challenge.<\/span><\/p>\n

When Empathy Isn\u2019t Enough<\/b><\/span><\/p>\n

Empathy is ideal when you\u2019re dealing with a normally level-headed person who\u2019s going through a rough stretch, but significantly less useful when you\u2019re dealing with someone who\u2019s just flat-out miserable. These are the types who are unlikely to be swayed by your positive nature or your empathetic tone. They\u2019re just looking for someone to be mad at. Unfortunately, you can find yourself in their cross-hairs.<\/span><\/p>\n

These moments will test the patience of even the most positive personalities among us, and there\u2019s no easy way to resolve them. Sometimes, it pays to treat miserable people as if they\u2019re actually acting friendly, even if it takes everything in you not to dump a glass of ice water on their head from across the meeting table. They\u2019re looking to provoke a reaction, and greeting their verbal jabs with a smile is the best way to show them that you\u2019re not<\/i> willing to play their game.<\/span><\/p>\n

Being nice is not automatic; for most of us it takes some work to stay calm in the face of a frustrating interaction. However, it\u2019s worth it. When you\u2019re home at the end of another successful day, comfortable and in the company of people you enjoy, you can sit back and smile about how you handled that rude fool who failed to ruin your day\u2026 AND how you made is day a little bit better. It\u2019s good for your business, and even better for your sanity. <\/span>#JustBeNice<\/span><\/a><\/strong><\/p>\n

#FollowThePath<\/a> #RonR<\/a>\u2026 #NoLetUp!<\/a><\/p>\n

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Previously posted at TedRubin.co<\/a>m<\/p>\n","protected":false},"excerpt":{"rendered":"

Just be nice. When you\u2019re working to build relationships, you can never go wrong by showing some basic respect, decency and empathy. It\u2019s pretty easy to be nice when the sun is shining, you\u2019re in a good mood, and you\u2019re surrounded by people whose company you enjoy. But being nice can be hard work when … Read more<\/a><\/p>\n","protected":false},"author":6,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[7],"tags":[],"class_list":["post-6287","post","type-post","status-publish","format-standard","hentry","category-tedrubin"],"_links":{"self":[{"href":"https:\/\/www.thesocialcmo.com\/blog\/wp-json\/wp\/v2\/posts\/6287","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.thesocialcmo.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.thesocialcmo.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.thesocialcmo.com\/blog\/wp-json\/wp\/v2\/users\/6"}],"replies":[{"embeddable":true,"href":"https:\/\/www.thesocialcmo.com\/blog\/wp-json\/wp\/v2\/comments?post=6287"}],"version-history":[{"count":1,"href":"https:\/\/www.thesocialcmo.com\/blog\/wp-json\/wp\/v2\/posts\/6287\/revisions"}],"predecessor-version":[{"id":6288,"href":"https:\/\/www.thesocialcmo.com\/blog\/wp-json\/wp\/v2\/posts\/6287\/revisions\/6288"}],"wp:attachment":[{"href":"https:\/\/www.thesocialcmo.com\/blog\/wp-json\/wp\/v2\/media?parent=6287"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.thesocialcmo.com\/blog\/wp-json\/wp\/v2\/categories?post=6287"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.thesocialcmo.com\/blog\/wp-json\/wp\/v2\/tags?post=6287"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}