Listening- a powerful communications tool

It has become very clear to me that listening is a more powerful communication tool than that of speaking (online or offline). I guess that is why we hear the expression we have “two ears and only one mouth” for a reason.

Think about it.

All human beings have the desire and need to “truly be heard”. In addition, human beings seek to be understood, appreciated and connected to others. Many painful times in our lives have come about because we said something we did not mean OR do not say something we should have said. Such situations often cause pain to both us and others. No good!

Does this apply to new communication mediums such as Social Media? You bet it does. In such new arenas- listening is more important than ever.

Missed opportunities for communications growth occur when we fail to further develop a relationship because we do not get to know a person better. In other words, we have “talked” to them a lot but have learned little about them– as we have instead focused on our needs, wants and desires.

The people I enjoy the most, in all parts of life, are those who are the best listeners. Why?

The reason is simple– these people make me feel important. Don’t we all want to feel that way? Don’t we all, whether offline OR online, TRULY want have a meaningful conversation?

Our goal should be to consistently improve our listening skills. And, remember “hearing and listening” are two very different things. Such strong listening skills– will not only make you a better person– but also a better communicator, marketer and leader in all endeavors- online or offline.

What do you think?

Ryan Sauers

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