Digital Marketers Need To Be Reminded: Walk In Your Customer’s Shoes

Why marketers need to really understand what their audiences want, before they – and their products – become irrelevant…

Does it appear that you’re followed around online with ads for things you already own? A case in point… I own three Nests, nine Nest smoke detectors and two Nest cams. So, why am I continually seeing ads for this product? Yes, I like the brand. That much was probably obvious after my first few purchases. But I’ve got enough Nests! With all the data they get from me, they really can’t find a way to stop showing me ads for products I already own, and show me something new instead?

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