A Problem Affecting Twitter’s B2B Marketing Adoption (It Ain’t Easy)

Over the past couple of months as we’ve been working with clients at Make Good Media, we noticed a social media trend I thought I would share. It has to do with Twitter. As an active, daily user of Twitter, it is fairly easy to overlook this trend. But repeatedly, we’ve heard the following, “At first, Twitter is really hard to understand, quite confusing, and frankly I don’t get it.” Some have even gone so far as to say, “I’m ready to give up.”


Now as someone who is very active on Twitter, and knows all the ins and outs, this can come as a quite a surprise. It’s not until you sit down with someone, begin going through it, and say statements like, “That’s a DM.” Or “You see this, that is a ‘mention.’ To reply to that, you just type in the at symbol followed by their username.” Pretty quickly you realize you are almost speaking a foreign language, and there are several things that need to be learned for someone to really grasp the basics of Twitter.

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Social Media: Brand Making & Brand Breaking–What Keeps CEOs Awake

As a “Twitter Evangelist” I feel like I preach daily about the benefits of Twitter for businesses. And not just Twitter, but all social networks as a rule. Posting online about your business clearly improves your search rankings and can dramatically improve your business “digital footprint” as my friend Brad Wilkerson likes to say.

It can also help you tell your story, promote events, promote your news (PR), recruit good people, etc. The benefits far exceed the negatives in my opinion.

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