Is Community Management Dead?

Has the relevance of the community manager already come and gone? Just four years ago, it would be difficult to name a company that employed someone to grow and nurture their communities. Today, it would be equally as difficult to name a company that doesn’t.

As you read this, hundreds of community managers are taking to their TweetDecks and HootSuites to manage social media outreach and engagement. So, is community management really dead? Perhaps not altogether, but the narrow definition of it, which has been used in the past four years, most definitely is.

Read more