Disruptive Technology and How to Compete for the Future

Disruptive technology is the bearer of tremendous opportunity and equally a harbinger of obsolescence. Technology’s impact on society and business is substantial, if not underestimated. As technology continues to become part of everyday life, it becomes disruptive in how people communicate, work, and connect. The evolution of society and technology happens with or without adaptation or understanding. And, it’s contributing to a very real phenomenon of Digital Darwinism, a situation where organizations are faced with a need to adapt to markets and customer behavior or risk a loss in favor, competitive advantage or worse, irrelevance.

To keep up is a perpetual investment as innovation is constant and it’s only increasing. We are becoming a culture rife with ingenuity. Entrepreneurialism is contagious. The startup way, or the “hacker life” is introducing new mindsets and models and it inspiring all who taste it to code, design, build, invest, and take risks. Even President Obama is calling for attention and support for startups to revive America’s fragile economy. And this is just the beginning. Innovation is a global movement and it’s gaining momentum.

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Three Views On The Future Of The CMO

The world of marketing is undergoing a massive evolution, consider these three ideas shaping the future of the CMO.

1. Technology Transcendence

For kids today, technology is omnipresent. It’s just there, in everything they do. They are born digital natives. Technology is just a part of life (kinda like sliced bread is for us).

If you hold the highest marketing position in your company, it’s time you become a digital native too. Replace any fear of technology with the acceptance of it. It is no longer a separate “thing” to think about. It must be a part of your subconscious. You need to look through the technology lens and find all the ways it can help you.

2. The Collaborative Strategist

Did we really need the marketing automation software industry to be born to realize how important it is for marketing to be in lock step alignment with sales? One wouldn’t think so, yet it seems that it is the catalyst sparking more and more alignment conversations.

The CMO’s role is to open the door to collaboration and work together with your sales counterpart to determine the next best moves to optimize revenue growth.

3. An Open Point Of View

Working to control your marketing messages today is futile. It is no longer a battle that can be won. It’s time for the brand police to retire.

Changes to the way marketing messages are perceived and consumed have forced the need for a deeper understanding of consumption habits and an open approach to interacting and communicating with your customers. Consider the ease at which your message can be hijacked by consumers (think: BP Oilspill or Nestle), and you quickly realize why CMOs must relinquish control and be open.

How are you changing your view?

Jeremy Victor

Crowdsourcing: Future model for big corporations or outcome of socialization?

“No matter who you are, most of the smartest people work for someone else”. – Bill Joy, Cofounder, Sun Microsystems

The word Crowdsourcing was coined by Jeff Howe of Wired Magazine, a portmanteau of the words ‘crowd’ and ‘outsourcing’. It is used to describe the phenomenon using group intelligence to solve problems and complete projects. A darling of Web 2.0, more and more companies are jumping on the crowdsourcing bandwagon, and even federal government agencies have begun to explore it, with the Federal Communications Commission crowdsourcing ideas on how to improve America’s broadband infrastructure.

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Balance between New Technology and Social Etiquette?

What is going on these days? It seems that every place I go— countless people are looking down towards the ground (i.e. their phones, IPODs, mobile devices etc). For example, I have seen couples who are out on “dates” and although they are sitting across from each other—they are not listening or engaged in the conversation to each other- but instead are focused on browsing the web or texting someone else. If we are not careful we going to have a generation of people with strained necks from spending so much time looking down at such devices.

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Lighting the social media fire @TheSocialCMO

When I was a boyscout I learned how to best set and build a fire. First you needed the right place, then some kindling, small wood and finally to lay on the logs. Then comes the most important element required to bring a roaring fire to life and that is when you strike the match or scratch out a spark.

Over the last several weeks we have been learning to build a new kind of fire by combining people, ideas, technology and community to build something called The Social CMO. This upstart social media fire began with the construction and linking of two simple WordPress blogs in combination with the @TheSocialCMO Twitter account.

The kindling for this fire was collected imperceptibly through participation in a growing network of likeminded tweeters, great people like Amy @HowellMarketing, @TedRubin, @KentHuffman and @EricFletcher to begin with. And of course every team needs some cheerleaders and one of our most fervent from the start has been Cheryl Burgess @ckburgess!

Shortly thereafter we were joined by @SamDecker, Ryan @sauerscomm, @AnneDGallaher and of course the one and only @b2bspecialist Chris Herbert!

The small glow already emanating from this modest group led us to believe that something more was happening here but clearly some really large logs were now needed. However, it turned out that not elongated chunks of wood, but social media and community pros @Ambercadabra, @TreyPennington and @TrendTracker Glen Gilmore were all that was required to fuel the spontaneous combustion that is now taking place.

It took man thousands of years to fully understand and harness the power of fire to form tools and sharpen weapons, melt sand into glass and launch ourselves into space. But there seems little doubt this new fire will have the strength to not only improve us all as individuals, but also to create and deliver grand new discoveries through this collective entity The Social CMO.

@JeffAshcroft