Is This The Future Of Mobile Marketing And Mobile Advertising?

Being the pop culture savant I am – as witnessed by my recent article 2014 Marketing Predictions With A Twist (click on the link, you’ll see what I mean) – when I first heard the term “deep linking” I immediately thought of the 1970s flick The Deep starring Robert Shaw and Nick Nolte. I then had visions of Star Trek: Deep Space Nine dancing in my head.

Of course neither of these have anything to do with “deep linking” – a subject which many have wondered aloud as to it possibly being the future of mobile marketing and mobile advertising.

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Mobile Marketing Remains A Largely Untapped Opportunity For Marketers

Ok, I am ready to come clean. I paraphrased the title of my article directly from a quote I read recently. It was so dead on and spoke directly to how I’ve felt for some time now when it comes to the topic of mobile marketing that I just had to “borrow” it. Why do you think I wrote an article last year entitled Mobile Marketing – The Elephant In The Room For Marketers?

As I wrote then and will write again here, the fact of the matter is that mobile marketing – despite all it’s continued hype and promise has been severely under utilized by marketers of all shapes and sizes.

The aforementioned quote, the one I “borrowed” comes from Jim Yu, CEO and founder of BrightEdge, a global leader in Enterprise SEO. The full quote is “Despite rapid and continuing growth, mobile remains a largely untapped opportunity for marketers.”

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More Proof That Television Advertising Is Alive And Well

Ok, ok, quiet down everyone. All those who have predicted the demise of television advertising raise your hand. You know who you are, the ones who have forecast doom and gloom for television advertising in the digital age for years  now. You’ve been predicting that social media, mobile advertising, online advertising and digital advertising in general will spell the end of our near and dear friend – the television when it comes to advertising.


This article is directly squarely at you or as we say in Philly – at yous. (Yes I know the grammar police will be after me but please pardon my brief colloquialism if you will.

If television advertising is on its death bed how do you explain the fact that almost two-thirds (62.4% to be precise) of all advertising dollars spent by the major media buyers was spent on television advertising?

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The Oxymoron That Is Digital Marketing

A recent report revealed that while budgets for digital marketing are expected to increase across many specific channels, including email marketing, SEO and mobile, one major component of digital marketing is decreasing and has in fact been falling steadily since 2010.


The report, a joint effort between Econsultancy and Responsys (full disclosure: the latter is my employer), highlights the findings of a survey conducted of more than 800 company and agency marketers.

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Chevy Proves Long Form Content Marketing On A Mobile Device Can Work

When it comes to content marketing the prevailing thought among marketers is that the longer the content the less likely it will be used on a mobile device. The thought being that people will not engage with long form content marketing on a mobile device thus that type of content is best served on a PC.

Well based on the results of a recent joint campaign between Chevy and mobile media company Zumobi, marketers may want to rethink long form content marketing and its potential use on mobile devices.

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When It Comes To Mobile Marketing, Integration Is Key

As a long-standing proponent of marketing integration I can speak to the fact that many marketers still have difficulty in putting it into practical use, including many chief marketing officers which was the basis of my piece aptly titled The Eleven Letter Word That Continues To Elude All CMOs And Marketers.

Based on recent research it would appear many in the mobile marketing space would be wise to integrate their marketing messages, especially this holiday season and in particular across two specific mediums.

The research comes from Responsys, AKA the company I work for, and reveals some very interesting and intriguing findings and shows a clear correlation and opportunity for mobile marketing folks.

According to the research almost 40% of consumers who previously opted in to receiving promotional emails from a retail marketer are also interested in getting promotional messages from these same retailers via SMS or text messaging. The findings alone would be significant but when you factor in that this past Cyber Monday saw an increase of 96% in mobile sales year-over-year from 2011 according to IBM, plus mix in the the fact that the percentage of emails being read on a mobile device are growing steadily literally as we speak – 

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What Mobile Marketers Can Learn From The Papa John’s Lawsuit

“With nearly 86 million Americans now shopping on their smartphones, this pronounced shift in consumer behavior is simply too large for retailers to ignore, with the future of their business depending on how well they adapt to the new environment.”

The above quote is from an article I penned back in September titled appropriately enough Mobile Marketing Too Large For Brands To marketing

It was said by Mark DonovancomScore SVP of mobile and I found it so telling I repeated in a column I wrote about a month later Mobile Marketing – The Elephant In The Room For Marketers.

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Bah Humbug – Lack Of Mobile Integration Means Not So Happy Holidays For Brands

You know, there are some things in life that never cease to amaze. For instance, how is it after all these years of marriage (we’re approaching 20) I still somehow manage to do exactly the opposite of what my wife really wants me to do? You would think during the course of my marriage I would do onething the way she intended it to be done, yes?

Um, no.

Another thing that never ceases to me amaze me, as we approach the holiday season in the year 2012 is the fact that so many brands, still are not integrating their offline with their online marketing strategies.

“A report from global interactive marketing provider ExactTarget found more than half of America’s fastest growing retailers have yet to fully connect online and offline shopping experience, leaving shoppers unsatisfied with their shopping experience.”

Two phones with mobile internet capability dis...The live above is from a press release I received recently. The headline of the release was even more ominous: Research Finds a ‘Mobile Chasm’ Between Retailers, Consumers Heading into Holiday Shopping Season. 

Wow. Anytime you throw the word “chasm” into a conversation and use it to describe any type of gap or hole, you know instantly that said gap or hole is as Mike Myers might say, friggin huge!

Jeff Rohrs, ExactTarget’s vice president of marketing research and education says as they gear up for the holidays, marketers need to “consider how consumers use their mobile phones while shopping,” adding “shoppers are turning to their phones for coupons, promotions and discounts, and marketers have a never-before-seen opportunity to transform these interactions into ongoing conversations that drive sales and repeat purchases.”

The press release also makes mention of a Forrester report from earlier this year which, among others, reported that:

  • Twice as many consumers compared to last year are researching products for purchase using their mobile device
  • More U.S. mobile phone owners are downloading applications and receiving SMS/text alerts compared to last year

Should any of this surprise or amaze you? If it does, it’s time to think about a career change if you’re currently in a marketing or advertising related position. Seriously, if you don’t already know of the impact of Mobile Marketing, I would like you to draw me a picture of the rock you clearly have been living under.

It should also come as no surprise that the lack of online and offline integration is “leaving shoppers unsatisfied with their shopping experience.”

Last July I wrote an article titled Shoppers Want Integration, Retailers And Marketers Not Delivering It in which I made reference to two separate reports/surveys which revealed that integration, along with convenience and service are what consumers want most but find most retailers and retail marketers don’t deliver.

From the reports/surveys:

Integration (consistency) – What Consumers Want

  • 85% want an integrated shopping experience
  • 72% want an integrated marketing approach

Integration (consistency) – What Consumers Currently Get

  • 50% get an integrated shopping experience
  • 39% get an integrated marketing approach

Looking at the gap in percentages between what consumers want vs. what they actually get may or may not qualify as being “chasm-worthy” but make no mistake about it, there is a major disconnect for sure. And it’s not as if marketers don’t want to deliver an integrated approach, either.

From another article, this one titled aptly enough Marketing Integration: What Every Marketer Wants For Christmas:

The article was written last December and the above is a from survey conducted by Webmarketing123. You’ll notice that marketing integration outscored search engine marketing, PPC, even social media when it comes to what marketers want to learn. Yes Virginia, it even outscored social media.

So why then does integration continue to be The Eleven Letter Word That Continues To Elude All CMOs And Marketers?

Can’t we find a couch and Chuck Woolery and make a love connection between offline and online marketing strategies? Can it be that difficult?

This past May I made a trip back to the future of sorts, looking at Integrated Marketing Communications – Then And Now. I made reference to something that was written all the way back in the year 1999 in the The Journal of Marketing Communications: “The need to strive for greater integration is considered inevitable by many, although the means by which such integration may be achieved is uncertain.”

Seems the inevitability has come to fruition where the means is still something many are still seeking.

Named one of the Top 100 Influencers In Social Media (#41) by Social Technology Review and a Top 50 Social Media Blogger by Kred, Steve Olenski is a freelance copywriter/blogger looking for full-time work. He has worked on some of the biggest brands in the world and has more than 20 years experience in advertising and marketing. He lives in Philly and can be reached via email,TwitterLinkedIn, or his website.


CMOs Struggling To Keep Up With The Digital Revolution

In a wide-ranging survey of more than 1,700 chief marketing officers from 64 countries and 19 industries, IBM’s 2011 Global CMO Study revealed that a large portion of CMOs, while excited at all the changes happening in the marketplace – are ill-equipped to deal with and manage it. 

Back in July I shared with you the results of the State of Marketing Report from the Chief Marketing Officer (CMO) Council which revealed that “Social Media And Integration is Chief Among Marketers’ Priorities.” Then in September it was the results of a study conducted by Duke University’s Fuqua School of Business that showed that “CMO’s To Increase Spending On Social Media But Integration Still Lacking.”

And today I want to share some of the results of the aforementioned IBM 2011 Global CMO Study which revealed four (4) key challenges that CMOs feel unprepared to manage:

  1. The explosion of data. It goes without saying we are ALL swimming in a sea of data. It’s all around us and the key will be not only managing all of it but measuring it and gleaning

    the right information from it. Yes the operative word is “right.” One CMO survey put it very bluntly “At this moment, I don’t know how our marketing department will cope with the expected data explosion.”
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The Ongoing Love Affair With Our Mobile Phones

The results from a very intriguingly-worded survey conducted by TeleNav reveal some very telling facts about Americans and what we’re willing to give up if forced to make a choice between our cell phone and…

To paraphrase the late, great Robert Palmer, “you might as well face it, you’re addicted to… your cell phone.” That’s the only conclusion I can come to after reviewing the findings from the aforementioned survey.

What TeleNav did was pose the following query to respondents:

Are you willing to give up your mobile phone for a week or…

  • Alcohol
  • Chocolate
  • Caffeine
  • Exercise
  • Sex
  • Toothbrush
  • Shoes
  • Computer

Care to guess which one of the above more people willing to give up instead of their phone?

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